We want to be transparent about how long your data is stored.
Here's a breakdown of our data retention practices:
General Data Redaction
In most cases, your NextGenID data is redacted (permanently deleted or anonymised) after six (6) months. This is our standard practice for data privacy and security.
Broker/Lender Retention
Please be aware that your broker or the selected lender may have different data retention policies. They might need to keep your data for a longer period due to their specific licensing or compliance requirements. These requirements are separate from our general policy.
Contact Your Broker/Lender
If you have specific questions about how long your broker or lender retains your data, we recommend contacting them directly. They will be able to provide you with their specific data retention policies.
We strive to protect your data and adhere to all relevant privacy regulations. If you have any other questions, please don't hesitate to contact us by submitting a Support Request.