We understand you want this process to be as quick and efficient as possible.
Here's a breakdown of the typical timeframe and what to expect:
Preparation Is Key
The process is generally very quick, especially if you have already gathered your ID documents before clicking the SMS link. Having your documents ready will save you valuable time.
Typical Duration
The entire ID verification journey can usually be completed within one to several minutes. This timeframe depends on:
- The number of ID documents you need to capture.
- Whether you need to edit any captured information.
Session Time-Out
Please be aware that there is a session time-out of 50 minutes. This means if you start the process but leave your web browser page open and unattended, the session may time out.
Restarting the Process
If your session times out or you need to restart, don't worry! Simply open the NextGenID SMS message again and click the link to re-start the verification process. You can pick up where you left off or start fresh.
We strive to make the ID verification process as fast and convenient as possible. By being prepared and following the instructions, you should be able to complete it quickly and smoothly.