- How can I report an issue?
- I cannot get past the checking ID details screen, it won't let me check or confirm anything, why?
- I made a mistake and picked the wrong ID document, can I change my selection?
- My details aren't correct. What can I do?
- My ID isn't being accepted - what do I do next?
- My link has expired. What can I do now?
- What happens if I exited NextGenID on my mobile before completing verification, can I start again?